If these actions don't take care of the issue, the earbuds might be defective. You should return them to us, and We'll organize for just a substitute immediately.
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Move one: Ensure the charging case is totally driven and that any protecting movies have been faraway from the earbuds.
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Phase 2: Insert the earbud into your charging situation and check the indicator gentle. If it illuminates briefly (roughly one 2nd), the earbud’s battery may be completely depleted.
Permit it to demand for approximately 1 hour. Should the indicator mild will not turn on, there might be a weak link among the earbuds along with the charging scenario. Thoroughly clean the charging contacts and take a look at charging again.
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Stage two: Peel off the protecting movies around the earbuds and website set them into the situation to recharge for around 30mins.
Should really these measures fail to take care of The difficulty, the earbuds may very well be faulty. We recommend you to return the solution to us to get a replacement immediately.
Step three: Ensure the earbuds are worn properly. Situation them so that the microphone holes will not be pressed versus the skin or obstructed.
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Stage three: Check out which the eartips suit properly to prevent sound leakage. In the event the eartips don’t provide a snug match, try switching to a distinct size for best sounds cancellation.
Action 1: Make sure your mobile phone is not muted or established to some reduced quantity. Raise the cellphone's volume if important, then alter the earbuds' quantity.
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